YONI LOVE HERBALS
Helping our customers achieve optimal health one product at a time!
WHOLESALE POLICIES
LET'S TALK ABOUT WHAT TO EXPECT WHEN YOU'RE DOING BUSINESS
WITH YONI LOVE HERBALS
Placing A Wholesale Order
There is a $100 minimum order requirement for Wholesale customers.
You will be charged tax unless you have filed proof of your tax exemption with us. Sales tax will be charged until we receive your seller's permit.
Add-Ons: Once an order is entered, it cannot be changed or added to. Please review your order carefully before completing.
Back Orders: We do not accept back orders. Please reorder any out-of-stock items with your next purchase.
Exports: At this time, we export to Canada, Mexico, and United States territories.
Payment Terms
Online orders for wholesale customers must be paid for by credit or debit card unless other terms have already been established.
Company/Cashier's Checks: New customers may request approval to prepay orders with a company and/or cashier's check. Please allow 3 to 10 days for processing. Orders must be placed by phone at 484-969-9664 if you would like to prepay by check.
Company Credit Terms: Yoni Love Herbals will consider applications for credit only from companies that have been in business more than 2 years and have been a consistent customer of Yoni Love Herbals' for either 6 months consecutively with a minimum order amount of $250 per order, or for customers who have been a customer for a minimum of 1 year with at least $2500 worth of product purchases in the last calendar year. If you would like to request credit terms, please fill out a Credit Application. For customers that are granted Net payment terms, the following policies apply:
1. No shipments will be made to overdue accounts.
2. Accounts with net terms that habitually pay late will revert to credit card payments.
3. Interest of 1.5% per month (18% per annum) may be charged to overdue accounts.
4. Debtor agrees to pay all attorney fees, court costs, and collection agency fees necessary for collection in the event that the account comes past due.
PLEASE NOTE: Returned checks are subject to a $35.00 fee.
Holidays
Yoni Love Herbals will be closed on these holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, & Eid Holidays (dates vary yearly). Business hours that we are open for online orders will vary on the following holidays: New Year's Eve, Thanksgiving Day, and the Friday following Thanksgiving Day. On the dates that we are completely closed or have modified business hours, you can continue to place your orders with us online.
Shipping & Handling
Free shipping on orders of $250 or more, shipped within the contiguous United States. Orders of $400 or more shipped to Alaska, Hawaii, Puerto Rico, and Canada are shipped free.
Yoni Love Herbals reserves the right to select the carrier when paying for the freight.
To expedite your order, we can ship via 2nd Day Air or Overnight. You will be responsible for additional air freight charges.
*Due to FAA restrictions, we cannot ship essential oils or liquid extracts via air transport.
Quantity Price Breaks
When logged into your wholesale account, you will be able to see all standard wholesale price breaks for each item on the corresponding product page. Pricing for larger quantities is available upon request, please contact us for more information at customerrelations@yoniloveherbals.com.
Manufacturers & Distributors: If you’re looking to order 25 pounds or more of a single item in bulk case-pack sizes (not individual 1-pound bags), our Bulk Ingredients Division is the right place for you.
To get started, call us at 484-969-9664 to connect with our team.
Simple Returns & Credits
We are committed to resolving any order issues quickly and easily. Please review the following guidelines to ensure prompt processing:
Shortages, Damages, or Shipping Errors:
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Notify Customer Care within 48 hours of receipt to report any shortages, damages, or shipping issues via email to customerrelations@yoniloveherbals.com.
Standard Returns:
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Contact Customer Care within 10 days of receipt to request a Return Material Authorization (RMA).
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Products must be received by Yoni Love Herbals within 20 days of the invoice date to be eligible for credit. Refunds in the form of cash refunded to your form of payment are provided with the discretion of Yoni Love Herbals
Return Requirements:
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Products must be in a saleable condition and unopened.
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Items must not be marked, stickered, or altered.
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A 15% restocking fee applies to all standard returns not related to product defects, damages, or errors.
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Customers are responsible for return shipping unless otherwise authorized by Yoni Love Herbals.
How to Request a Return:
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Call our Customer Care team at 484-969-9664 during normal business hours to obtain an RMA number.
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Clearly mark the RMA number on the outside of each return box in permanent marker.
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Provide your order number or invoice number, along with a brief reason for the return via email to customerrelations@yoniloveherbals.com.
Important Notes:
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Returns sent without a valid Yoni Love Herbals-issued RMA number will not be accepted or credited.
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No returns or credits will be accepted after 20 days from the invoice date.
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Once your return is received and processed, we’ll issue a refund or credit to the original form of payment.
Minimum Advertised Price (MAP) Policy
To maintain the integrity of the Yoni Love Herbals brand and ensure fair competition, we enforce a Minimum Advertised Price (MAP) Policy. This policy requires all resellers to adhere to established minimum advertised prices for our products. It applies to all forms of advertising across digital and print platforms, ensuring consistent pricing and a premium brand experience.
Authorized Reseller Policy
To protect our brand integrity and maintain high product standards, Yoni Love Herbals requires all resellers to follow our Authorized Reseller Policy, which includes clear guidelines on approved sales channels, geographic restrictions, and quality control practices. At this time, we are not accepting any new resellers on any third-party marketplaces such as Walmart, Target, or Amazon. For more information, please see our Reseller Policy.
Order Damages
We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during shipping.
To resolve a damage issue, please follow the instructions below:
1. Always inspect your shipment for any damage before signing for delivery.
2. If exterior damage has occurred, we recommend refusing the delivery.
3. If interior damage has been discovered, notify our Customer Care Department immediately via email or phone.
4. Please have your order or invoice number available when reporting a damage claim.
5. Photos of all damage are required with a damage claim.
Use of Our Photographs
To request permission to use the photos on our site, please contact us. To speed up your inquiry, please include a brief description of how and where you would like to use our photos, as well as which photos your request pertains to.
THE 4 HUBS THAT MAKE UP THE YONI LOVE HERBALS BRAND
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OPTIMAL
by Yoni Love Herbals
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ZEN
by Yoni Love Herbals
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DIVINE
by Yoni Love Herbals
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